Are you a bad or good front desk staff? Or are you consistent to be friendly with your phone callers? Or polite at all times when entertaining customers?
Tatweer offers Front Staff and Receptionists’ Excellence Education Course to help you cover common errors as a front office staff and aims to correct these errors and refresh your skills as front liners by giving you tips and best practices that will make you a common receptionist to an exceptional asset of your corporation.
Course Details:
Duration: 1 day
Schedules: Dubai – Feb 14, 2011
Abu Dhabi – Jan 24, 2011
Timings: 8:30 am to 5:00 pm
Venue: Dubai – Samaya Hotel
Abu Dhabi – Sheraton Hotel or Cristal Hotel (upon confirmation)
Fee: 1,350 AED per delegate, 10% discount for 6-15 delegates for onsite training.
Methodology: Setting up expectations, Lectures, Bull Sessions, Role-play, Practical Exercises, Post-exam
To register, kindly fill up the attached registration form and send it back to us or you can visit our website at www.tatweer.ae for more information.
Should you need further assistance, feel free to contact us anytime.
Thank you and best regards!
Rasha Amira Khalil
Training Coordinator
Tatweer
T +971 2 681 5957
F +971 2 681 5958
M +971 56 752 1423
P.O. Box 4148 - Abu Dhabi, U.A.E.
E-mail Address: training@tatweer.ae
www.tatweer.ae
Performance Enhancement Through People and Processes
