Examiner: Rudeness increases the likelihood of workplace mistakes

Workplace Communication Examiner Kenya McCullum Rudeness increases the likelihood of workplace mistakes January 28th, 2011 5:34 pm EST If you're in a doctor's office and an employee is being rude, be careful--someone on that staff is likely to make a mistake. Rhona Flin of the University of Aberdeen says that these mistakes occur because encountering acts of incivility--whether directed toward us or someone else--can impair our thinking skills and make us vulnerable to mistakes. In the case of healthcare workers, rudeness can mean the difference between the life and death of patients.… Read more ► Hot Topics Remembering the Challenger Disaster Charlie Sheen Hospitalized Egypt Protests Cause Internet Shut Down Why Employers Won't Call You Back Sarah Palin's "WTF" Comment Super Bowl XLV Coverage The State of the Economy 7 High-Stress Jobs and What They Pay Slideshow Frozen Vegetable Recall 4 photos 0 Comments Write for Examiner.com Examiners come from all walks of life and contribute original content to entertain, inform and inspire their readers. They are credible, passionate and influential because of their knowledge of a particular topic. Want to join their ranks? In a little over a month, I built my base of readers, developed relationships in the local entertainment scene and was recognized. Denver Pop Culture Examiner

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